We greatly value creating a positive, seamless experience for those that we work with.
Here's what our clients have to say.
“Intellitext staff and transcribers are easy to work with, professional, and just plain awesome.”
Kerri Holferty, Director of Access & Disability Services at Whatcom Community College
“Intellitext is our preferred provider for services based on their excellence of service, accommodating policies, and professional staff. Every email is returned quickly with solutions in place. I highly recommend Intellitext for speech-to-text services.”
Mandy Eames, Assistant Disability Specialist at University of Nevada, Las Vegas
“Wonderful! Always my first choice for services.”
Stacy Roe, Interpreter Coordinator at Red Rocks Community College
“We have been utilizing Intellitext services since the start of spring semester 2011. We have consistently found Randi’s work ethic to be exceptional. Randi and her staff are professional, reliable, and have provided excellent transcription services for our students here at the University of Nevada, Reno. We would highly recommend the services of Intellitext.”
Mary Zabel, Director and Allison Bussa, Coordinator at University of Nevada, Reno
“I was initially nervous to use Intellitext because of low quality experiences I have had with other remote transcribing companies in the past. However, I was pleasantly surprised with their level of professionalism and ability to answer my questions quickly. Their focus is on helping the students receive communication access with as high quality as possible. If ever there was a problem, it was from a problem that was out of Intellitext's control, and they still worked with us quickly and efficiently to try and remedy the issue. I appreciate all their help for my students as well as myself. Their quality of work is worth the price, and they are willing to help us in any way they can. Thank you!”
V. Lynnette Harkness, Deaf Services Specialist at Weber State University
“The services have been excellent! We were unfamiliar with remote TypeWell transcription services and the staff was extremely accommodating and attentive throughout the entire process.”
Sandra Garcia, Interpreter Coordinator at Cypress College
“I have had the pleasure of working with Randi, owner of Intellitext, since January of 2011. Her company has provided TypeWell transcription services for students who are Deaf or Hard of Hearing attending Western Nevada College in Carson City, Nevada as well as other institutions of higher education in Northern Nevada. Randi is consistently pleasant, and takes on all assignments with enthusiasm and dedication. She juggles multiple assignments from several institutions while maintaining utmost professionalism.”
Susan Trist, Coordinator of Disability Support Services at Western Nevada College
Here's what TypeWell users have to say.
“I have worked with Intellitext for almost 2 years now and I love them! they are so sweet, so professional and extremely organized. I am so glad my college allowed them to work with me because I do not know what I would do without them!”
Emerson H., student
“There's so much I miss in classroom setting. TypeWell has basically "saved" my life & grades! I highly recommend this to anyone who is hard of hearing. Thanks to them, I have a chance to catch what I've missed!”
Marty W., student
“Intellitext transcription has been beyond useful for my schooling - scheduling is fast and flexible, and the transcripts are accurate and easy to access. No other in class app or tool is better for understanding the content and reviewing after.”
Chase C., student
“I'm a hearing impaired engineering student at CO Mines, and I have worn hearing aids my whole life. My biggest struggle has always been understanding professors -- whether they speak quietly, speak with broken English, or speak with a thick accent. I struggled to understand my classes in high school, but Intellitext's transcription services were a game changer once I entered college. The skilled transcribers who understand dense, technical STEM material, and never miss an important talking point are a HUGE bonus for me. The real-time transcriptions are so critical, even more so recently with all the technical difficulties attached to online learning. For in-person classes (pre-COVID), I had friends who would sit next to me so they could read the real-time transcriptions to better understand material. It is an extremely beneficial program for me, and it makes learning so much more accessible. I highly recommend this service to someone with needs similar to mine :)”
Gracie C., student
Here's what TypeWell Transcribers have to say.
“Intellitext is a company that operates with integrity every step of the way. Having previously worked as a service scheduler at a university, I know first-hand that working with Intellitext is a dream come true for both universities and transcribers. You will not regret working with them in any capacity.”
Cassondra Kennedy, TypeWell Transcriber
“I work for quite a few different companies as a TypeWell provider and so I've worked with many different bosses and operational teams. Out of all of them, Intellitext is by far the warmest, friendliest, and quickest to reply to my questions. I find their website incredibly user friendly and I'm never intimidated to reach out and ask a question. Bottom line? Intellitext feels a lot more like a community than just a virtual job.”
Nicole K. Orr, TypeWell Transcriber
“Everyone at Intellitext is fantastic to work with. I’m so grateful for the opportunity to work with a team of transcribers who strive for excellent service provision and who truly care about our clients!”
Katelin Lundquist, TypeWell Transcriber